Executive Product Director at JPMChase

Here are 8 rare traits I see in every high performer:

1. Grit

This one’s a non-negotiable.  What is it?

  • Ability to persist through obstacles

  • Strength to bounce back from failure

  • Tenacity to keep pushing, no matter the challenge

Hard work is common. Grit is rare.

2. Relentless Resourcefulness

Some people find a way no matter how “impossible” it seems. They are innovative problem solvers. They have the conviction that there's always a solution. These are the people we want. They’re like water. They find a path around any obstacle.

3. Optimism

Entrepreneurship is a roller coaster. Having optimistic people on your side is a massive mental boost. Optimistic people don't see roadblocks, they see stepping stones to success. Their energy is electrifying and infectious.  A must-have when the going gets tough.

4. Constant Learning

The ROI on constant learners compounds. In a fast-moving world, learning and adapting is essential. These hires:

  • Seek feedback

  • Expand their skills

  • Stay curious and hungry

Train them well, and they'll give you an infinite return on your investment.

5. Not Being an Asshole

It might sound simple, but it's vital. I don’t care how smart, hardworking, or optimistic you are. If you don’t:

  • Show empathy

  • Collaborate well

  • Treat others with respect

I don’t want you on my team. Period.

6. Fun to Be Around

I need people that I like spending time with. Work can be intense.  Having people who bring: 

  • Positive energy

  • A sense of humor

  • A lightness to the office 

Makes a world of difference. When we make work feel like play, we're unstoppable.

7. Growth Mindset 

This one is foundational. I need someone who:

  • Embraces challenges as growth opportunities

  • Believes abilities and intelligence can be developed

People with a growth mindset get obsessed with the process. Not fixated on the outcome.

8. Enjoys Responsibility

I need my team to take on responsibility. I don’t want to chase people down. If they:

  • Take ownership of their work

  • Care about doing a good job

We'll perform better. And I’ll have way more breathing room and feel more at ease.

Tamara Macdonald (Albaitis)